User Guides 2017-05-03T23:59:52+00:00

User Guides

CourseKey™ strives for the be a leader in providing intuitive, easy-to-use EdTech in the classroom, yet sometimes you just need a little assistance. To better support our users, we’ve prepared user guides to help improve the use and application for Instructors and Students.

If you still need help, please contact support.

Instructor Guide

General

  • From thecoursekey.com, click on “Sign Up” at the top of the screen.
  • Click on Signup at the bottom of the page.
  • Choose “INSTRUCTOR” for the account type.
  • Enter your first and last name in the text box.
  • Enter your email address along with a confirmation. This is the email your students and CourseKey will use to get into contact. Click Next.
  • Choose a secure password and re-enter it. Click Next.
  • Enter your institutions name.
  • Enter your school issued ID. You’ll need to re-enter your ID in the confirmation text box. Click next.
  • Choose a secure recovery question with an answer you will remember. Checkmark the box agreeing to the terms of service and the privacy policy. Once done, click “Next”.
  • Open the confirmation email you received from CourseKey and click on the link provided in email to activate your account. If the message does not appear in your inbox, be sure to check your Spam folder and add CourseKey to your inbox.
  • You will receive an on-screen confirmation once your account has been validated.
  • Click HERE for a video walk through.
  • Go to thecoursekey.com and click Login on the top right of the page.
  • Enter your email and password and click Login.
  • If you have forgotten your email:
    • Click Forgot Email or Password
    • Enter the First and Last Name used to register for CourseKey
    • Enter your school-issued ID number
    • Click “Find Email”
    • Answer the security question and click Recover Email
  • If you have forgotten your password:
    • Click Forgot Password
    • Enter your email and click Reset Password
    • Follow the steps in the recovery email sent
  • Click your name in the upper right corner of the website and then click Logout.
  • Once logged into CourseKey, click on your profile picture on the top right of the screen. From the drop down menu, click on “Profile”.
  • Click on “Update Password” near the top right of the page.
  • Enter in your current password followed by your new password and a confirmation. Once done, click update password. You will get a on-screen confirmation.
  • Click HERE for a video walk through.
  • Note: Editing School Information can only be done through the Web application.
  • Once logged into CourseKey, click on your profile picture near the top right of the screen. From the drop down menu, click on “Profile”.
  • Click on the pencil icon near your Current ID number.
  • Update your ID by clicking on the text box. Enter your new ID and click on the check mark once done.
  • To add a school, click on “Add School” at the bottom of the page and enter your school name and ID, once done, click on the check mark to add the school.
  • Click HERE for a video walk through.
  • Click Support in the upper right corner of the website at any time.
  • For User Guides, Video Guides, FAQs, and Live Chat Support click the appropriate button.
  • To create a Support Ticket, select an issue from the drop-down and fill out the Subject and Description field.

Using CourseKey

  • Once logged into CourseKey, click “Create” on the CourseKey home page.
  • Fill in the course name, course title, and the school. A drop down menu will appear with your institution on it.
  • Select the start date of class.
  • Select the end date of the class.
  • Choose the start time of the course by dragging the clock hands to the corresponding hour and minute. You can also click on “AM” or “PM” at the top of the window as well.
  • Choose the end time of the course using the same method above.
  • Choose the days of the week the class meets and click “Finish”. An on screen confirmation will appear when done.
  • Click HERE for a video walk through.
  • Navigate to the Course Home page.
  • Mouse over the course you would like to update.
  • Click on the three dots on the right side of the couse name and click “EDIT”.
  • After making any edits, click “FINISH”.
  • Click HERE for a video walk through.
  • Navigate to the Course Home page.
  • Mouse over the course you would like to archive.
  • Click on the three dots located to the right of the course name and select archive.
    • Note: Archiving a Course will archive it for all users in that course as well.
    • Note: Only the original creator of the course may archive it, in all other cases, the user removes only themselves from the course.
  • Navigate to the course you would like to add sub-courses to.
  • Click on the three dots located to the right of the course name and select “Create Subcourse”.
  • Fill out the fields as you would normally do when creating a class (date and meeting times).
    • Optional: Enter the name of the instructor for the sub-course if it differs from the instructor of the parent course
  • Click “Finish” when done.
  • Click on your newly created class from the home page, and then click “Next”.
  • Ensure you enabled GPS location access from your browser. Click “I Enabled Access” when done.
  • Next click on “Attendance Setup”
  • In the window, you can adjust the duration of time students have to check into class. You can also adjust the point value of attendance here as well.
  • Turn on Auto Sessions to have attendance be taken automatically at a specified time.
  • Under Auto Sessions, select the start date of the first class session by selecting the corresponding date on the calendar.
  • Next, select the ending date (last day) of the course.
  • Select the attendance check-in start time by clicking on and dragging the clock hands to the correct time. You can also select “AM” or “PM” at the top of the window.
  • Select the attendance check-in end time by clicking and dragging the clock hands once again to the correct time.
  • Click on “CONTINUE” to set your GPS location for class check in. We suggest doing this from a mobile device for optimum accuracy. You will get a confirmation once your settings have been saved.
  • Click HERE for a video walk through.
Create Assessment

  • Under the “Create Assessment” tab, go to the left and click on “Create”, and then Assessment.
  • Select the questions you wish to be in the assessment by check marking the tiles with the questions you want to appear in your assessment.
  • Click “Save As”.
  • Enter a name for your new assessment and click “Save”.

Send Assessment

  • From within a course, click on “Send Assessment” at the top of the NAV-BAR.
  • A list of all assessments you created will appear. Click on “Send” to have it sent out to students.
    • Sending a quiz out “All at Once” enables students to receive all the questions at one single time, allowing them to go back and forth between questions.
    • Sending a quiz out as “One by One” allows the professor to control when the question is sent, such as during a PowerPoint presentation.

Edit Assessment

  • To edit an assessment, go to “Send Assessments” tab.
  • Click on the 3 vertical dots to the right of the assessment
  • Click on Preview/Edit

Duplicate Assessment

  • To duplicate an assessment, go to “Send Assessments” tab.
  • Click on the 3 vertical dots to the right of the assessment.
  • Click duplicate.

 

NOTE: To create an assessment, you must first create the question(s) first (Located below this page). The questions you create can be added to any assessment.

  • Click on “Grades”. Automatically, a list of students and corresponding attendance points will appear on the screen.
  • You can view each student’s attendance record along with how many points they have received.
  • On the left side of the page, from the drop down menu, you can select “Attendance Grades” or “Assessment Grades”.
    • Clicking on “Assessment Grades” will display a list of students along with the points they earned from answering questions sent through CourseKey.
      • You can click on a student’s name to view more details about the assessment they took, such as how many points they have received and also how many questions they answered correctly or incorrectly.
    • Clicking on “Attendance Grades” will display a list of students and the points the student has earned for attending class and checking in with CourseKey
      • You can click on a students name to view more information on their attendance.
  • Search for a specific student by typing in their name in the “Filter by First Name” text field
  • You can click on the three verticle dots on the top right of the page to export the grades to your LMS system (Blackboard, Moodle, etc.)
  • To view or edit the class roster, simply select the course that you would like to view the roster for from the CourseKey homepage. Click on “Roster” on the far right of the page.
  • A list of all students enrolled and registered with CourseKey will appear. You can view their first and last names along with their Student ID from this page.
  • On the right side of the page, there is a drop down menu that allows you to view Active Students, Dropped Students, and also TA’s.
    • Make Student a TA
      • To make an enrolled student a TA, simply click on the 3 vertical dots located to the right of their name.
      • Click on “Make TA”. In the pop up, click confirm to save the student as a TA.
      • To view the list of TA’s, simply select “TA’s” from the dropdown menu on the right of the page.
      • If you wish to remove a TA, simply click on the 3 vertical dots to the right of the TAs name and select “Remove TA”.
    • Drop a Student
      • Click on “Drop Student” on the 3 vertical bars to the right of their name.
    • Disable GPS
      • To disable GPS, click on the yellow toggle button under GPS, located to the left of the 3 vertical dots.
  • Navigate to the course in which you would like to chat
  • Click Chat
  • Instructors can manually disable the chat in the course’s settings, see here
  • Chat is automatically disabled when an assessment is active
  • Messages can be removed by instructors and TA’s by clicking the X
  • From the Courses Home Page, you can view the course name, instructor, meeting dates and times, along with the course add code in one place.
  • Navigate to the course you’d like to view the inbox for.
  • Click on “Inbox” to view all direct messages from students.
  • From there, you will see a list of students and their corresponding questions, click on a students question to reply.
  • Enter your response in the “Reply” text box and click “Send” when done.
    • You may also add attachments by clicking the attachments box located below the “Reply” field.
  • Click HERE for a video walk through.
  • Navigate to the course that you would like to edit the settings for
  • ATTENDANCE SETTINGS
    • Under the attendance page, click on the gear icon located on the page.
    • You can change every attendance setting by clicking the gear.
    • Click Save when done.
Essay

Description

  • Essay questions let students give longer, more detailed answers to questions. As the grading of an essay is subjective the question cannot be auto scored.

Create a Question

  • Enter a question stem in the Compose Question area. Select the maximum response length below. You can choose to turn the “Word Limit Setting” always on, on limit, or off.
    • Always On – Word Limit is always displayed.
    • On Limit – Word Limit will only be displayed when the limit is reached.
    • Off – Word Limit will not be displayed.

Fill in the Blank

Description

  • Fill in the blank questions allow you to place empty response boxes in a passage of text which the student must fill in.

Create a Question

  • Enter any relevant/supplementary information, such as a passage, reference, quote etc. into the Compose Question area. This text field is there to provide background information to the students regarding the fill in the blank question. In the Template Markup area below, enter your main text (question, statement, etc.) and  adjust the response boxes to fit your fill in the blank question.
  • Under the Correct tab, fill in the correct answers to the response boxes.

MATCH

Description

  • Match list question type requires students to match two lists of associated items, e.g. countries and their capital cities or historical events and the dates on which they occurred. The student is given one list in a fixed order and then has to move the responses of the second list to match this.

Create a Question

  • Enter a question stem in the Compose Question area. Below you will see the Stimulus List. These are the stems that will appear as a static list and possible responses should be matched to them. Enter stems into empty boxes. Click +Add once for each new empty box. Click on the delete icon beside a stem to remove it.
  • In the Possible Responses section list response values.
  • Follow these steps in order to configure question validation:
    • Insert a value in the Point(s) box to set up a mark for the question. Default value is 1.
    • The Correct tab holds a list of stems and possible responses. To validate the question match each stems with their correct responses by dragging and dropping them in the empty response boxes beside each stem.
    • You can also input more potential answers by clicking the plus sign near the correct tab to add additional correct responses

MATH

Description

  • The Math Formula question allows students to easily enter complex math formula and has advanced validation capabilities.

Create a Question

  • Follow these steps in order to configure validation:
  • In order to add a response box you must enter {{response}} in the Template area. This will indicate the position of an empty response box. You can insert several response boxes and create math expressions with empty boxes the student must fill in.
  • Math expressions can also be added in the LaTeX/Template Markup area. This is where you enter math expressions and response boxes. This is a LaTeX only area and math expression should be added directly in the text area using raw LaTeX.
  • Enter the question stem in the Compose Question area. You may want to use our Math Editor in order to insert a mathematical expression in the stimulus. For this click inside the Compose Question text area and select Math Editor from the Rich Text Editor panel.
    • Insert a value in the Point(s) box to define a mark for the question. The default value is 1.
    • In the Correct tab below select a scoring method suitable for your question. There are various scoring methods available in math question types.
    • Now insert the correct response into the Value field. You only need to enter one possible solution in the Value field in order to make it work. Remember that everything that has been entered in the LaTeX/Template Markup area must be copied to the Value field in validation.
    • Each scoring method has additional options that allows authors to set more precise validation conditions. When you select a scoring method all extra options will be displayed below the menu.
    • Some more complex math questions will need a second scoring method applied. You can combine several scoring methods to set more strict validation rules. For instance, you may want the system to accept a response that is not only symbolically equivalent but also is presented in a specific syntax. In such case you would need to add another method calledequivSyntax. Below the first scoring method you will see the +Add button. Click on it in order to add a new scoring method. Another module will appear below where you can select equivSyntax as the scoring type. In the Rule dropdown you can choose a specific Syntax.

Multiple Choice

Description

  • Multiple Choice Questions (MCQ) allow you to select a correct answer from a number of potential answers. You can use standard selection multiple choice (one correct answer) or multi multiple choice (two or more correct answers).

Create a Question

  • Enter a question in the Compose Question area. Below you will see the Multiple Choice Options where you list the possible response options for the question. In order to add more response option boxes click on +Add. To remove a response option click on the delete icon to the right.
  • Follow these steps to set a valid answer:
    • Insert a value in the Point(s) box to set up a value for the question. The default is set to 1.
    • Under the Correct tab you will see the multiple choice question you just created. To indicate the correct response simply select it from the list, and it will be highlighted in yellow
    • If the question has more than one correct response enable the Multiple Responses option. This will allow you to select multiple answers from the list.
    • Shuffle Options will display the response options in a different order each time the question is rendered.

True/False

Description

  • True/False questions allows you to ask students whether a particular statement is either true or false.

Create a Question

  • Enter the main question being asked into the “Compose Question” area. Under the “Correct” tab below, the correct answer will be highlighted. You can choose the correct answer by clicking on either “True” or “False” which will appear highlighted.

Using Widget

  • Navigate in to any course you’ve created and click Download Widget
  • Unzip/Extract the file
  • Run the .exe file to start the Widget
  • If you plan to use the widget to send Assessments you must first go to the Assessments page in the web application
    • Select the questions you’d like to send to the widget and click Send
    • Name the assessment and click Send to Widget
      • Note: Questions must be sent to the Widget before they can be used through the widget
  • Run the Widget
  • Choose the course that you will be using the widget for and click Start
  • To move the location of the Widget, hover over it and click and drag the 4-directional arrow to move the widget
  • Click the Left arrow to go back to the course selection screen
  • Attendance

    • Click the Attendance button
    • Click Create
      • This will create an active attendance for the course
      • Note: Attendance must have been created at least once before in the web application
  •  Assessments

    • Click the Assessment button
    • Click Retrieve Assessment
    • Click Start to send the question currently being viewed
      • Cycle through the questions available to the widget by clicking the arrows in the Widget’s Assessment window
      • Only the most recent batch of questions sent to the Widget will be available in the Assessments window
    • Click Stop when you would like to end the current active question
  •  Inbox

    • While the widget is active, any questions received will also be appear through the widget
    • Click the Inbox button to view the questions
  • See the video walkthrough here.
  • Student Guide

    General

    • From thecoursekey.com, click on “Sign Up” at the top of the screen.
    • Click on Signup at the bottom of the page.
    • Choose “STUDENT” for the account type.
    • Enter your first and last name in the text box.
    • Enter your email address along with a confirmation. This is the email your professor and CourseKey will use to get into contact. Click Next.
    • Choose a secure password and re-enter it. Click Next.
    • Enter your institutions name.
    • Enter your school issued ID. You’ll need to re-enter your ID in the confirmation text box. Click next.
    • Choose a secure recovery question with an answer you will remember. Checkmark the box agreeing to the terms of service and the privacy policy. Once done, click “Next”.
    • Open the confirmation email you received from CourseKey and click on the link provided in email to activate your account. If the message does not appear in your inbox, be sure to check your Spam folder and add CourseKey to your inbox.
    • You will receive an on-screen confirmation once your account has been validated.
    • Click HERE for a video walk through.
    • Go to thecoursekey.com and click Login on the top right of the page
    • Enter your email and password and click Login
    • If you have forgotten your email:
      • Click Forgot Email or Password
      • Enter the First and Last Name used to register for CourseKey
      • Enter your school-issued ID number
      • Click “Find Email”
      • Answer the security question and click Recover Email
    • If you have forgotten your password:
      • Click Forgot Password
      • Enter your email and click Reset Password
      • Follow the steps in the recovery email sent
    • Web App:
      • Click your name in the upper right corner of the website and then click Logout
    • Mobile App:
      • Click Profile
      • Click Logout
    Update Password

    • Once logged into CourseKey, click on your profile picture on the top right of the screen. From the drop down menu, click on “Profile”.
    • Click on “Update Password” near the top right of the page.
    • Enter in your current password followed by your new password and a confirmation. Once done, click update password. You will get a on-screen confirmation.
    • Click HERE for a video walk through,
    Editing School Information

    • Once logged into CourseKey, click on your profile picture near the top right of the screen. From the drop down menu, click on “Profile”.
    • Click on the pencil icon near your Current ID number.
    • Update your ID by clicking on the text box. Enter your new ID and click on the checkmark once done.
    • To add a school, click on “Add School” at the bottom of the page and enter your school name and ID, once done, click on the checkmark to add the school.
    • Click HERE for a video walk through.
    • Web App
      • Click Support in the upper right corner of the website
        • For User Guides, Video Guides, FAQs, and Live Chat Support click the appropriate button
        • To create a Support Ticket, select an issue from the drop-down and fill out the Subject and Description field
    • Mobile App:
      • Click Profile
      • Click Support
      • Select an issue from the drop-down and fill out the field to create a Support Ticket

    Desktop (Web)

    • From the CourseKey homepage, click on “Add Course” on the top right of the screen.
    • Enter the CourseKey Course Code into the text box and click on “Add”. The Course Code will be provided to you by your instructor and may be listed on your syllabus.
    • Click HERE for a video walk through.
    • To drop a course, navigate to the Select a Course home page.
    • Click on the three dots to the left of your course. Click “Drop Course”  and then “Confirm” to drop the course.
    • Navigate to the course that you wish to check-in for
    • Click Attendance from the Course Page and you will be checked into your class
    • Navigate to the course that the instructor has issued an Assessment for.
    • Click Assessment.
    • Answer the questions and click Submit.
      • Your answer will automatically autosave when selected. However, free response answers mus be submitted in order to receive credit. Use the arrows below the question to navigate back and forth between the questions.
    • To view your grades, simply select the class you wish to view your grades for from the CourseKey homepage.
    • Click on “Grades”. You will automatically be directed to your attendance results for the selected class. You can see the dates and also the points you earned from checking in to that specific class.
    • On the left side of the page, you can select either “Attendance Results” or “Assessment Results”.
    • From the drop down menu, click on “Assessment Results” to view the grades you have received from various CourseKey assessments. If you wish to view more details on the assessments, click on the assessment and a pop-up will appear showing the results for the assessments you took.
    • From the class’s homepage, click on “Ask the Professor” at the top of the NAV-BAR.
    • Under topic, choose the best topic that fits your question or comment.
    • Enter the content of your message into the “Question” text box.
    • Check mark “Ask Anonymously” to notify your professor that you would not like to be identified to the class. Then click “Ask” to have your question delivered.
    • Click HERE for a video walk through.
    • Select the course you wish to chat with from the Course Key homepage.
    • From the NAV-BAR at the top of the page, click on “Chat”.
    • At the bottom of the page, enter your message into the textbox.
    • You may also include attachments by clicking on the paperclip. Click “Send” once done.
    • Click HERE for a video walk through.

    Mobile

    • To add a course, simply press the “+” sign at the top right of your device screen and choose “Add with Code”. Enter the code provided by your instructor or refer to your syllabus. You can also conduct a manual search by pressing “Manual Search”.
    • If the code is not provided, click Search
      1. Choose the instructor
      2. Choose the Course and confirm
    • On the Course List, click the X in the upper right hand corner of the course you’d like to drop.
      • Dropping a subcourse will also drop its parent course.
    • Click “Confirm” to drop the course.
    • On the Course List, choose the course you’d like to check-in for
    • Click Attendance and you will automatically be checked into class
    • On the Course List, choose the course you’re taking an assessment for.
    • Click Assessments.
    • Answer the questions
      • Use the arrows at the bottom of the screen to navigate back and forth between questions
      • Except for Free Response Questions, answers will be submitted automatically when an answer is chosen.
      • For Free Response, you must fill out the field and click “Submit”
    • On the Course List, choose the course you’d like to check your grades for
    • Click Grades
        • Click an Assessment to see more details about the assessment
    1. Choose the course you wish to open a professor chat with and press “Ask a Question”.
    2. Choose the subject of the message and enter your message. You can toggle “Ask anonymously” as well so the professor does not refer to your name. You can also upload an attachment by pressing “Upload”. Once the message is complete, press “Send”.
      1. If you do not select “Ask Anonymously”, your name will appear on the professors inbox.
    • Select the course you wish to chat with and then press “Chat”.
    • Enter your message and press “Send” when done. You can also upload an attachment by pressing the paper clip.